Locations and Information

Accounting Inquiries:
David Hackman
accounting@luxelinen.org

Media & Marketing Inquiries:
Dahlia Wexler, President
Email: dahlia@luxelinen.org

Order Desk
orders@luxelinen.org
310-548-5183

Los Angeles Showroom
By Appointment Only

259 S. Robertson Blvd.
Beverly Hills, CA 90211
Tel: 310-360-0059

Director of Sales:
Cindy Celis
310-606-1265
Email: cindy@luxelinen.org

Orange County Showroom
By Appointment Only

17962 Sky Park Circle, Suite A
Irvine, CA 92614
Office: 949-253-3400

Orange County & San Diego Sales Manager:
Veronica Taylor
949-439-1354
Email: veronica@luxelinen.org

Palm Springs and Inland Empire
By Appointment Only

Palm Springs and Inland Empire Sales Representative:
Suzie Zane
Email: suzie@luxelinen.org
310-897-0839

Service Areas
Los Angeles County
Orange County
Ventura & Santa Barbara Counties
Riverside County
San Diego County

Shipping: Nationwide shipping provided via UPS Ground.

What are your showroom hours?
Our Orange County Showroom and Los Angeles Showroom are by appointment only.

 

What are your delivery hours?
Normal delivery hours are from 9:00 AM to 5:00 PM, Monday through Saturday.

Do your crews set up linens?
Linen deliveries DO NOT INCLUDE INSTALLATION. Installation and strike can be arranged for an addition fee. Please contact us for a quote.

Do you make sample linens available for floral design and event planning consultations?
Yes. Sample linens are available on request.

The courtesy of a one week notice is appreciated for floral previews and show display requests. Though normal rental fees do not apply a deposit is required. In addition, sample items may be checked out for single day use only and must be returned promptly or late fees will apply. To request a sample, just call our main line (310) 548-5183.

Our Services

Weddings

 

For couples planning a wedding, you can rely on Luxe Linen to turn your vision into reality. Our design experience is invaluable in ensuring that your linen selections enhance your overall theme. We welcome you to our showrooms, where you can touch and feel all of your options. We look forward to meeting you, and learning about your vision for your wedding day.

Events & Galas

 

Event Designer and Producers turn to Luxe Linen when they need linen and chair rentals for their corporate events and galas. We pride ourselves on helping you find solutions to your linen and chair rentals needs for your event proposals and execution. If you require custom pieces, we have the manufacturing capabilities to create them.

 

Parties & Celebrations

 

Social Events in Southern California are becoming trendsetting events. We offer many styles to suit your themes for bridal and baby showers, rehearsal dinners, brunches, birthday parties, mitzvahs, and every other social event you can imagine. Bring us your creativity, and we’ll enhance your decor. Choose from table linens, napkins, chairs and chair covers, and even custom pillows for your lounges.

 

Orders may be placed via phone, fax, email or in-person by visiting our showroom.

 

Order Confirmation
To ensure accuracy during order taking, a confirmation estimate and rental agreement is sent to the customer (via fax or email) for each order. It is the customer’s responsibility to inspect both documents for accuracy.

 

Deposit
Orders are not considered confirmed until a deposit is received from the customer. The deposit may be paid via credit card, money order, check or cash. Rental agreements may be submitted in-person, via fax, email or regular mail.

 

Final Count
The customer must provide a final count for all rental items two weeks prior to the actual event date. The final invoice and balance due is based on this count.

 

Payment
Payment in full is expected at the time the final count is provided.

 

Returned Unused Items
Unfortunately, we must charge for all items delivered, regardless of whether or not they are used. Please understand that once an item leaves our facility it is no longer available for rental. Therefore, we consider unused linens a potential lost revenue generating opportunity. And, unused items are charged at the same rental rate as used items.

 

Changed Orders
Changes to orders (local) are accepted until 48 hours prior to an event’s start time. After that, additions are considered new orders and are accommodated when possible. Reductions are not accepted as orders are already staged for truck delivery.

 

Order Cancellation Policy
Once an order has been placed, the items are reserved and cannot be rented for the same date. Deposits are non-refundable.

 

Delivery Fees
Delivery fees are based on the distance from our location to the event venue and on the type of product being delivered. Please call our order desk to determine your delivery fee.

 

Lost | Damaged Items
All linen (and other rental items) is expected to be returned in the same condition as it was delivered, e.g. no tears, rips, holes, stains, or discoloration. Any item that is not returned or is damaged must be replaced by the customer. The customer agrees to pay the replacement cost of lost or damaged items once losses or damages are determined and communicated to them.

 

Samples
Sample swatches are available upon request. Simply call our main number (310) 548-5183 and specify the fabrics you need samples of. One of our staff members will gladly send the swatches to you via regular mail. There is no fee for this type of sample.

 

Sample linens, for a floral or other, preview setting are also available. No rental fee is charged in these situations. But the client is responsible for any shipping fees to and from our facility. Also, the linen must be returned, in unused condition, within 7 days of the sample setting. To request this service, please call our main number (310) 548-5183.

Our Company

Our clientele ranges from wedding and special event producers, floral designers, hotels and private venues, as well as couples planning their very special day. We proudly serve Los Angeles County, Orange County, San Diego County, and Ventura and Santa Barbara County. We look forward to serving you.

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